Returns & Guarantee Policy

 

We pride ourselves on our outstanding products and customer service, if you aren’t 100% happy with your order, simply send it back within 90 days (of the day of purchase) and we will be happy to give you a full refund!

As well as our 90 day money back guarantee, under the consumer protection (Distance Selling) Regulations you also have the right to cancel an order without reason by the end of the seventh working day (after the day on which you receive your goods)!

In the rare event you wish to return your order back for a refund, please send to:

Call Nature (Attn:  RETURNS)
12 Flora Grove
Ashby De La Zouch
Leics, LE65 1FG
United Kingdom.

**Please either send using a trackable service or get a receipt of shipping/posting**

Please also include a short letter stating the following:

1. Date of purchase and/or your order reference number
2. Full name
3. Email address

Please note: If you return the product, we will refund 100% of your purchase price (including all outgoing shipping costs), You will be responsible for any return shipping fee's

 

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